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Terms & Conditions

1. Bookings 1.1 Rooms are subject to availability and the Hotel reserves the right to refuse any booking for good reason. 1.2 Bookings are confirmed on the receipt of a non-refundable 40% deposit. It is recommended that travel insurance is taken out as all payments are non-refundable. 1.3 The balance payment for your booking is due four weeks prior to arrival and is non-refundable. 1.4 Guests may be required to provide a deposit or credit card imprint/details on arrival. 1.5 Dogs are allowed in 2 of our rooms by Prior arrangement only. There is a charge of £30 for a dog. 1.6 Bookings received via Booking.com channel are subject to full non-refundable payment at the time of booking. 2. Check-in 2.1 Guests may check-in at any time after 3pm on the day of arrival. 3. Check-out 3.1 Guests must vacate their rooms and check-out by no later than 10am on the day of departure. Failure to do so will entitle the Hotel to charge for an additional night. 3.2 Guests must pay all outstanding charges on departure. 4. Changes and Cancellation 4.1 Where the booking permits, any change to the arrival date, departure date or room type of the reservation is subject to the hotel's availability at the time the change is requested and may result in a possible rate change. 4.2 Cancellation within 28 days of arrival will be charged the full rate. All deposits are non-refundable. 4.3 The bookings received via Booking.com will lose their full payment regardless of the cancellation time. 4.4 We recommend that you find a suitable UK travel insurance plan that covers ferry cancellations as bookings are NOT refunded if a ferry is cancelled. 5. Hotel Rules 5.1 Guests shall comply with all reasonable rules and procedures in effect at the Hotel, including but not limited to health and safety and security procedures and statutory requirements as to registration. 5.2 Children under the age of 12 must be supervised by an adult guest at all times. 5.3 The Hotel reserves the right to require a guest to leave if he/she is causing a disturbance, annoying other guests or Hotel staff or is behaving in an unacceptable manner. 6. Losses and Liabilities 6.1 Guests must report any loss of or damage to their property immediately upon discovery and shall make themselves available to assist with any reports made by the Hotel to the police. Supplier's details: Registered Office: Beaver Perseverance Ltd, Reg No: 2589559 England, VAT Reg: 615 0773 96