Logo of The Pine Trees Hotel
Your security is very important to us that's why we use the latest technology to ensure we keep all your details safe.
Need Help? Call now

Cancellation Policy

Cancellations made 48 hours prior to arrival day - no charge.* Cancellations made 48 -24hrs prior to arrival day - full charge for first night will be taken.* Cancellations within 24hrs - full charge for stay will be taken.* * For group bookings (4 or more rooms) 2 weeks advance notice must be given or full charge for booking will be taken. * Bookings for Christmas and New Year require a £200 non-refundable deposit, this is due at the time of booking and the balance to be paid by 1st November. Bookings cancelled two weeks prior to the arrival date will be refunded with the exception of the deposit. Wes strongly advise that guests have in place, appropriate holiday insurance cover in the event of unforeseen circumstances.