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Terms & Conditions

Sign up to our database for news and offers and remember its always cheaper to book direct and you also have access to exclusive offers and packages. https://balfourwinery.com/our-pubs-and-hotels/ https://balfourwinery.com/ Sunday Evening check in times this winter - our last check in time will be 8pm on Sunday evenings. Rooms will be available from 3:00pm on the afternoon of your arrival and we ask that rooms are vacated no later than 11:00am on the morning of your departure. Should you not arrive until the evening, please note that check-in closes at 10:30pm. If you are delayed, please telephone so that special arrangements can be made. We believe that dogs are part of the family and there is no need to leave any four-legged guests behind for your staycation. We have created special packages for overnight stays in our bedrooms that we have designated as dog friendly. Complete with their own doggy welcome pack and bowls, up to a maximum of two dogs per room can stay with you, where available, for £20 per pet, per stay. All valuables that are brought to the property are at the guest’s sole risk, the property and the management accept no liability and shall not be responsible for any loss or damage thereto and guests remain solely responsible for the safe keeping of any such items. The property operates a strict no smoking, no vaporing and no drugs policy in all areas including bedrooms, public areas, toilets, bathrooms, bar area, conference rooms, corridors, and restaurant. Regular checks are carried out by staff members to check for damages or theft caused by guest or pets staying in our businesses. A charge of up to £2,000.00 will be levied to any guest that has been found abusing our Inn policy or has caused significant damage to the Inn carpets and furnishings, loss of earnings through unsold bedrooms due to damage. By signing your registration form on arrival, you are accepting that you will be charged for any damage caused to your bedroom or removal of hotel property.

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