Cancellation Policy

Cancellation of a room reservation must be made before 2pm 24 hours prior to the arrival date unless stated otherwise on your booking terms and conditions. If you cancel a room reservation after 2pm on the arrival date and have not already paid for the room in advance you will be charged for one night's accommodation per room booked. The customer will be issued with a receipt for this charge. The payment will normally be processed before 9am the next day. Failure of the customer to cancel before 2pm 24 hours prior to the day of the arrival gives The Ashburnham Hotel reserves the right to charge for one night’s accommodation. The client will be issued with a receipt for this charge. The payment will normally be processed before 9am the next day. If you decide to shorten your stay you must inform us by 11am on the day otherwise you will be charged the cost of one night’s accommodation per room booked. Bookings made after 1pm on the day of arrival are non-refundable and are subject to the standard cancellation terms.