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Terms & Conditions

Keeping you safe and comfortable At High Corner we’ve always placed the highest emphasis on the safety and wellbeing of our guests with exacting standards of cleanliness and hygiene. With the risks associated with COVID-19, and in keeping with WHO and UK Government guidelines, we have implemented a number of additional measures. For your convenience, we’ve detailed the most important below: ~ Our team members have been provided with a sufficient supply of hand sanitisers, gloves and sanitising products. ~ Hand sanitiser has been provided for you during your stay and is also available in our public areas. ~ We use certified anti-bacterial products to ensure the highest standards of hygiene and sanitisation. ~ We continue providing up-to-date training and personal hygiene protocols to our team. ~ Each of our team members has been briefed on how to deal with guests who are feeling unwell. ~ We have displayed posters on good hygiene and we ask all our guests to follow these guidelines. ~ We have implemented cleaning and sanitisation of all of the common touch points throughout the public areas regularly throughout the day. ~ We have ensured that our linen, towels and other textiles are laundered by a professional laundry facility after every stay. ~ We have implemented full procedures for sanitising our bedrooms including all touch points. ~ We offer all our guests the option of ‘contactless’ room service delivery via our mobile app. If you require any further information please do not hesitate to contact us or go to www.butcombe.com/health-safety/

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