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Terms & Conditions

The hotel reserves the right to charge the full amount of the accommodation on to the registered credit card on the day of arrival. Final Payment - Payment for the balance of the cost of your booking should be made upon arrival (credit or debit card). Any pricing errors that may occur on any booking websites will be brought to the customers attention and rectified accordingly as per correct tariff and charged on arrival date. Non-Availability: We would only cancel your booking if your accommodation was unavailable for reasons beyond our control. We would attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund all monies paid by you. Our liability would not extend beyond this refund. The hotel reserves the right to pre-authorize money during the 2 day cancellation period. Check-in from 2pm - 11:30pm - please contact us directly if you require an alternative Damage and Breakages - You are responsible and liable for any breakages or damage that is caused while you occupy the room including any accidents that may occur. If any damage is caused you are responsible up to the full cost of replacement or repair (this applies to the whole property). The costs will be taken from the credit card used to secure the booking or pay for the stay. Pets - No pets allowed. (service dogs an exception please contact directly) No Smoking - All public areas and guest bedrooms are strictly non-smoking. Should you have found to be smoking in your room a charge of £250.00 will be made to your credit card to cover the extra cleaning of furnishings, fabrics and loss of revenue. The hotel terms and conditions supersede those of all booking agents. Group Bookings Please contact Brathay Lodge direct for terms and conditions as it will depend on group size

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