Cancellation Policy

Cancellations - Cancellations within 7 days of arrival: the remaining balance for the full duration of the stay will be charged less revenue received from re-letting the room and will be returned in the form of a voucher valid for 12 months. Please note that a reservation is a legally binding contract and we do urge you to take out travel insurance at the time of booking. All cancellations must be sent in writing by either email or letter (recorded delivery) to ourselves and we will confirm receipt of this when received. If you cancel after 02:00 PM hotel time, 7 day(s) prior to arrival date, the forfeiture amount will be 100% from the total stay.