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Cancellation Policy

The cancellation policy varies according to the rate that is booked. Please refer to the individual full rate descriptions given at booking. For rates marked as “Flexible Rate” - These can be cancelled without charge 48 hours prior to the arrival. Cancellation and non-arrival charges apply after the relevant time and will be charged to the credit/debit card supplied at the time of booking. We reserve the right to charge for one night’s accommodation per room booked if the above cancellation requirements are not met. For rates marked “Advance Purchase” - We require full prepayment for the entire stay at the time of the Booking and this is non-refundable and non-changeable booking type. Prepayment is charged to the credit/debit card supplied at the time of the booking. Cancellation or non-arrival will result in the forfeiture of the prepayment. For and on behalf of Solitaire Restaurants Limited, Company Registration No. 02583811, Registered Address - Group Accounts Office, MOTH Club, Valette Street, London, E9 6NU, Trading as The Camden Enterprise Hotel