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Cancellation Policy

Cancellation Charges Upon booking, you will be charged the appropriate room-rate for the first night of your reservation as a deposit. Deposits are non refundable. Reservations can be cancelled with no further charge (other than the initial deposit) up to 3 days before the day of arrival. Where a cancellation is made later than 3 days before the day of arrival or by non-arrival the total price of the reservation will be charged. The debit/credit card that was used to make the original booking will be debited with the cancellation charge unless other payment methods are offered and approved. Where a room has been fully paid for in advance, payment will only be refunded (less the initial non refundable deposit) if cancellation is received prior to 3 days before the day of arrival. Where a reservation is for a two or three night minimum, cancellation of only one or two of those nights will not be allowed and cancellations before or after arrival will be subject to payment in full. You are recommended to take out appropriate travel insurance. Extras available with this booking: Let us know if you need newspapers and we will buy them for you in advance. Prices vary Bunch of seasonal flowers £30 - £45 120 gms box of milk and plain chocolates from award winning local chocolatier £15 Rose petals scattered on the bed for that extra touch of romance £10 Seasonal fruit platter - per person £15 Moet & Chandon champagne on ice £55 House champagne on ice £37 Bottle of iced sparkling wine £21 Bottle of mellow house red wine £19.50 Bottle of iced house white wine £19.50 Late check out up to 1pm - per hour £10 Early room access from 8am if available - per hour £10

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