Once you have booked your stay our agreement is a legal contract. If you need to cancel please contact us immediately. For cancellations made up to 28 days before your booking you will not be liable. For cancellations made after this time or by failing to take up the booking without cancelling you will be liable for the total amount this will be charged to your debit/credit card, we do try to be reasonable with cancellations. Breakage and Damages We reserve the right to charge your Debit/credit card for any breakage or damage to Conway Cottage and its contents, we do not usually charge for small breakages. Conway Cottage is a totally non smoking establishment including e-cigarettes, smoking in any room in Conway Cottage will incur a minimum 150GBP charge to your debit/credit card.