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Terms & Conditions

A £100 non-refundable deposit, per property, per week, will be taken from the card provided from online bookings. Balance payment to be settled 4 weeks prior to arrival date and will be taken from card provided unless you have requested otherwise. **The above does bot apply to Booking.com guests** BACS Details: Royal Bank of Scotland, Sort code: 83 24 07 Account Number: 00631563 An information pack will be emailed to you 7 days prior to your stay with us. Check in will be from 5.00pm and check out by 9.30am Due to our new COVID-19 protocols no cleaning will be undertaken mid-stay, however we will supply fresh linen and towels to your door to be changed at the guests request if booked for more than one week. We regret we do not have the facility to accommodate any pets We operate a strict no smoking policy in all our properties No bikes or large outdoor sporting equipment is to be taken/stored in any of the properties. It is perfectly safe to leave them outside however, please take a bike lock with you should you have any concerns. Please note that we have the right to turn away any party if there are more people than expected or that the property is insured to hold. Although we always endeavour to honour every booking, we reserve the right to cancel in the case of the property being damaged or becoming otherwise unsuitable to accommodate your holiday. If this occurs, all moneys paid will be returned in full. If any additional costs are incurred this will be a matter for your holiday insurance arrangements, which we strongly recommend you have in place before you begin your holiday Once you have made balance payment, you will have confirmed that you comply with the current relevant Scottish Government regulations on number of adults and household groups for the duration of your holiday. Failure to comply may result in you being required to leave and return home by the police or Eastbrae Cottages & Lodges. Eastbrae Cottages & Lodges do not accept any liability for your failure to comply and no refunds will be given. Thank you for choosing to holiday with us.