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Terms & Conditions

All bookings are subject to our cancellation policy. Any group booking for more than 4 rooms may be subject to a non-refundable deposit - please email us to confirm terms for your group booking at the time of booking. No pets are allowed, with exceptions for guide dogs for the blind and assistance dogs for the deaf - but please notify us at the time of booking so that we can assign a suitable room and so on. Payment cards may be checked to confirm that your card details are valid; if rejected, we reserve the right to cancel your booking, notifying you of same. We may bill cards during the 24 hours prior to your arrival - this combines efficient administration, with protection of revenue (some cards fail on the day, with guests not arriving), and complies with the cancellation policy; more than 24 hours notice of cancellation is required. In UK law, smoking is not permitted inside business premises. A fee may be levied if you break this rule, to cover the cost of extra cleaning and possible cost of relocating a guest where the room continues to smell of smoke.

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