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Cancellation Policy

If you need to cancel or amend your reservation please call our customer services desk on 01695 624426. All cancellations or amendments to reservations must be made by 2pm on the day prior to arrival. Guaranteed reservations that are cancelled after this time will be subject to a charge of one night at the standard rate per room booked. This will be debited from the credit or debit card used to guarantee the reservation.