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Cancellation Policy

Cancellation by you If you wish to cancel or amend your Booking you must do so by sending us an email or by telephoning the Hotel direct. Please note cancellations or amendments are not permitted on any NON-REFUNDABLE Bookings as a full, non-refundable deposit is taken at the time of booking. Cancellations or amendments to your Booking must be made by 12 midnight (GMT) 3 days (72 hrs) ahead of your day of arrival to avoid a full charge of your booking. (For example if a reservation is for Saturday the last day to cancel free of charge is Tuesday). we advise guests to take out travel insurance that will cover them should they need to change plans at short notice. If you have made your booking through a booking agent i.e. Booking.com, Expedia e.t.c. then you will need to contact them directly to make any changes or cancellation to your booking. They will then send you confirmation by email of any changes or of a cancellation you have made to your booking, and our system will be updated automatically. If you cancel or amend your Booking after 12 midnight (GMT) 3 days (72 hrs) ahead of your day of arrival date as set out in your Booking or do not check in to the Hotel in accordance with your Booking, a full charge will be made to the credit or debit card, details of which were given at the time of your Booking. Cancellation by us We shall not be liable for any refund if we cancel your Booking due to an event outside our control. This shall include without limitation government intervention, wars, civil commotion, fire, flood, accident, storm, strikes, terrorist attacks and health risks.

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