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Terms & Conditions

Our reception is open from 08:00 to 22:00 every day, so we will be happy to see you at any time but rooms are officially ready from 15:00. As a small hotel, we do not employ the services of a night porter so we expect all guests to check-in by 22:00. This is not a curfew, once checked-in, guests come and go as they please using an electronic door entry system. What if you are delayed? In the event that your journey to Oxford does not go according to plan, it is essential that you call before 22:00 to discuss alternative arrangements for your access to the property. Payment: A card number must be provided in order to secure all reservations. We expect payment to be made in person, on departure either in cash or card authorised with a valid signature or pin number. For companies paying on behalf of an individual; the cardholder must contact us directly and provide third party authorisation. This will allow us to process payment without the card being in our possession. Smoking: The Oxford Townhouse is entirely non-smoking. Under the Health Act 2006 it is illegal to smoke in all public enclosed areas. This is to protect employees from the harmful effects of second hand smoke. If you wish to smoke please use the rear car park and do not smoke out of your bedroom window. We will take very seriously any breach of this no-smoking policy and may charge you for additional room cleaning. The Oxford Townhouse is an adults only establishment.