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Cancellation Policy

Free cancellation is normally offered up to 14 days prior to arrival. If cancellation is made within 14 days of arrival, you will be charged for the first night of your stay. In the event of a no show we reserve the right to apply the full charge of your stay to your card. If we are able to re-let the room then we will refund any charges. Please note that any cancellation requests must be made via email or original method of booking (i.e Booking.com or Expedia) Christmas & New Year Breaks - Cancellation Policy To secure your Christmas or New Year break at Ravenstone Manor, a deposit of £100 will be required to secure the room. In addition to this, we require 50% of the accommodation cost to be paid no later than the 23rd October to confirm the reservation. After this date, any cancellations or amendments will be non-refundable UNLESS the room is re-sold, in which case you would be entitled to a full refund of payment. We kindly request as much notice as possible for amendments, we understand certain situations are unavoidable, but the more notice we have increases the likelihood of a full refund.

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