Your deposit is non-refundable so it is advisable to take out holiday insurance to cover you in case of cancellation. We understand that things happen, so if you do need to cancel your booking your deposit is transferable, and needs to be used within 6 months of the original arrival date. Bookings made under our Advanced Purchase Offer must be paid in full at the time of booking, these bookings are non-refundable and non-transferable. If your cancellation is made within 2 weeks of your arrival date the full payment will be due unless we subsequently re-let the room. All cancellations must be made in writing.