Please note that in the event of a major sporting occasion or concert coinciding with the date you choose to stay, the booking will be fully pre-payable and non-refundable if cancelled. In this case we shall contact you within 48 hours of making your booking to confirm. All other bookings must be cancelled by 2.00pm 24 hours in advance of your arrival date. In the event of a no show or a cancellation with less than 1 days notice prior to the date of arrival, an amount equivalent to one nights average cost of accommodation will be charged. These policies are more flexible than you will find on travel agent websites for us.