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Terms & Conditions

COVID-19 : DEPOSITS WILL NOT BE TAKEN FOR ANY FORWARD 2020 BOOKINGS BEFORE OCTOBER 2020, UNTIL THE HOTEL REOPNING DATE IS CONFIRMED. BANK CARD DETAILS WILL BE REQUIRED, BUT NO PAYMENT WILL BE IMMEDIATELY CHARGED. BEST WISHES TO YOU ALL, THANK YOU FOR YOUR SUPPORT. All rooms are subject to availability. If you have a preference to stay in a particular room at Simonstone Hall, please contact us directly to make your preference known, however, specific room allocation cannot always be guaranteed. Check-in is available from 3pm on the day of arrival, howwever, early check-in times are available and may be charged. We have a number of 'Dog-Friendly' bedrooms available to our guests. Availability is limited, please contact a member of staff for allocation and cost information. Some of our rooms have the space to accommodate children on zed-beds and in travel cots. Should you require use of these items, please contact us directly for prices and information, and to ensure that your room allocation is suitable. Where special offers and reduced rates are offered after the date of your booking, reductions and discounts cannot be applied retrospectively. Guests will be liable for any damage and charges may be made for loss of use of accommodation.