Terms & Conditions

TERMS & CONDITIONS Please check your confirmation straight away: it is the customer's responsibility to make sure all the details shown are correct. If there are any problems please contact us as soon as possible. SPECIAL NOTES: We do not have a lift , and all our rooms are upstairs. Smoking Policy: Smoking is not allowed in any bedrooms or anywhere inside the building. Damage caused or cleaning required as a result of smoking in bedrooms will be charged a minimum of £100.00 Damages, Breakages & Unacceptable Behaviour: Please take care with our accommodation. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. We reserve the right to send an invoice for repair or making good if the damage or breakage is significant. This includes extra cleaning costs & loss of revenue, if we are unable to re-let your room the night following your stay. We also reserve the right to terminate your booking immediately without being liable for any refund or compensation if your behaviour causes a disturbance or nuisance to other guests. We are a dog friendly hotel, we only accept well behaved dogs in our rooms, they are permitted in our bar area but not our restaurant. There is an additional charge of £10 per dog per night. Arrival Check in is between 4pm and 11pm, please let us know if you plan to arrive after 10pm. Whilst we try and have all rooms ready by 3pm there maybe occasions where, due to circumstances beyond our control, there may be some delay. The hotel reserves the right to change your room if circumstances dictate that the room is non-operational. Departure: Please be ready to leave your accommodation by 11am on the day of departure. Your bill for the accommodation and any extras or services taken during your stay is payable the night before departure.