Logo of The KPH
Your security is very important to us that's why we use the latest technology to ensure we keep all your details safe.
Need Help? Call now

Terms & Conditions

If you have not already, don’t forget to download our City Club app https://www.cityclubapp.com/download-direct/ As a City Club member, we reward you with points for every pound you spend through the app at any one of our venues across England and Wales. Payments: The hotel reserves the right to preauthorise and/or charge the nominated Credit/Debit Card submitted as a guarantee within 48 hours of arrival. Please note: We are now Cash Free - All forms of card payments are accepted. Extra beds: We do not not offer extra beds. Family Pets: Whilst we love having pooches visit us in the pub, unfortunately we are not pet friendly in our rooms. Check-in: Guests check-in is from 15:00hrs - 22:00hrs Check-out: Guests check-out is latest 11:00hrs Non-smoking policy: We operate a no smoking policy throughout the venue. In case of unforeseen circumstances that may result in the need to cancel your trip, we highly recommend our guests to obtain a personal travel insurance.