Terms & Conditions

1. Payment Please note, that we take payment at point of check in with the card registered at the time of booking. Once payment has been received, we will then show you to your room. 2. Sundries added to the room Upon check in, a debit or credit card may be requested in order to have items transferred to your room if you plan to eat/drink with us. Any food, drink or other items added to the room are chargeable once it has been added to the room. If items have been added to the room but you have already left the card on file will be used to process any outstanding charges. 3. Lost Keys and Damage Please note that any lost or non-returned keys will incur a charge of £60.00 to cover the cost of the locks being changed and new security keys being cut. Damaged or stolen furniture, trinkets, or other sundries in rooms or damage to the room itself will incur charges commensurate with quotes provided to us by our facilities management company to make good the room for future guests. Any charges will be processed to the card entered at the time of making the booking or to another card if added to the file at check in. Click here to view our full terms and conditions