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Cancellation Policy

Flexible Reservation Policy Pay now, fully refundable with free cancellation up to 2 full days before arrival. A credit or debit card is required when booking as payment is taken in full. Room bookings may be cancelled before midnight UK time two days prior to the arrival date, (e.g. For a stay arriving on Saturday, you can cancel until 11.59pm UK time on the Wednesday two days prior). If you cancel your reservation within the cancellation period, a full refund will usually be processed to the same debit/credit card within seven days, however it may take a few days for the funds to reach your account. After the cancellation period, the whole reservation becomes fully non-refundable including any associated meals and/or additional extras. Such cancellation charge is to compensate the hotel for the late cancellation and is not for any service. Bookings amended within 2 days of arrival are outside of the cancellation period and are fully non-refundable and remain non-refundable despite any amendments to the booking (for example, irrespective of the amended date of stay no cancellation period applies). Rate plans subject to these terms. • Flexible Room Only • Flexible Bed & Breakfast • Winter Breaks - Dinner, Bed, Breakfast & Bubbles Non-Refundable Reservation Policy Payment is taken at time of booking for the total booking value. Bookings are non-refundable and non-transferable. If a booking is cancelled, or in the case of a no-show, no refund is available. Rate plans subject to these terms. • Non-Refundable Room Only • Non-Refundable Bed & Breakfast • Spoil Yourself Sunday Package If you have booked through a travel agent, please contact them directly for booking amendments and cancellations.

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