Terms & Conditions

Booking Terms and Conditions Our full terms and conditions of booking are set out on our website and by making this booking it is implied that you agree to them, but first here is a summary of our Cancellation Policy, which is unimportant unless something unforeseen befalls you. We recommend you consider insuring against the possibility of incurring cancellation charges. We are a small business, so cancellations can have a big impact on us. especially if we have turned away potential guests in favour of someone who has already booked and who then cancels. We do, however, appreciate that unforeseen circumstances can intervene, and we try to be as sympathetic and helpful as possible in such cases. If you fail to arrive at Canaston Oaks to take up your booked accommodation (‘no-show’) then you will remain liable for the total cost of your booking. Check-in time is from 16:00 (4pm) to 18:00 (6pm), and check-out time is 10:00 (10.00am) weekdays, 10:30 (10.30am) weekends, unless we have agreed otherwise. Please give us an estimated time of arrival, and call us on 07585 550945 if you are delayed and will be arriving late. Dogs can ONLY be accommodated in the dog-friendly rooms. You may be turned away if you have not told us beforehand that you are bringing a dog.