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Terms & Conditions

IMPORTANT INFORMATION (including Terms & Conditions) - Do not travel if feeling at all unwell and please read our latest arrangements for the prevention of Covid-19 on our website. - All our bedrooms are on the first floor of our building and guests will need to use a staircase to reach them. Unfortunately, the rooms are inappropriate for people who use wheelchairs or have severe mobility problems. We will do our very best to help any guests who need assistance with luggage. - Check-in is from 3pm-9pm. Guests are asked to check-out by 10am. - Cooked breakfast will be available from 8am, - From 12noon main meals can be ordered in our bar or restaurant.Please book a table if eating lunch or dinner. - We do not provide room service - but will of course do our best to oblige if you have a special request such as a celebratory bottle of champagne. - There is space for a single travel cot in two of our bedrooms - Adamson and Pudding & Pie. Children up to the age of three are welcome to stay with their parents in these rooms free of charge but we do not provide travel cots. - For children aged 4-16, two bedrooms - Adamson and Pudding& Pie - have space for a single made-up Z bed which we can provide at a cost of £20 per night (includes Continental Breakfast). Children aged 16 or over will need their own bedrooms. Let us know if you require the Z bed. - Children must be supervised by their parents or guardians at all times. We want all our young guests to be happy and stay safe while with us. - Well-behaved dogs are welcome visitors to our bar but we do not allow them in our bedrooms, restaurant or private dining room. - Occasionally accidents happen but unfortunately we do have to charge guests to replace any bedroom items found missing or broken. - Our car park is free for guests to use while they stay with us. But due to our limited number of parking spaces, we are unable to allow people to leave their cars in our car park while using Bristol Airport or visiting elsewhere.