Deposit - A non-refundable deposit of £20 is required at the time of booking to be paid by credit or debit card.
Final Payment - Payment for the balance of the cost of your booking should be made prior to departure (credit or debit card). Credit facilities are not available unless prior arrangement has been made with the hotel (The policy also applies to bookings of multiple rooms).
Non-Availability: We would only cancel your booking if your accommodation was unavailable for reasons beyond our control. We would attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund all monies paid by you. Our liability would not extend beyond this refund.
Pets - Well behaved dogs are welcome, charges apply. Dogs are not permitted on the furniture, in the dining areas or to be left unattended in the accommodation bedrooms at any time. We reserve the right to charge a sum in the event of damage being caused, or additional cleaning is required (this applies to the whole property).
Damage and Breakages - You are responsible and liable for any breakages or damage that is caused while you occupy the room including any accidents that may occur. If any damage is caused you are responsible up to the
full cost of replacement or repair (this applies to the whole property). The costs will be taken from the credit card used to secure the booking or pay for the stay.
No Smoking - All public areas and guest bedrooms are strictly non-smoking. Should you have found to be smoking in your room a charge of £250.00 will be made to your credit card to cover the extra cleaning of furnishings, fabrics and loss of revenue.