Terms & Conditions

Please check your confirmation straight away: it is the customer's responsibility to make sure all the details shown are correct. If there are any problems please get back to us as soon as possible. SPECIAL NOTES: We do not have a lift so please telephone if stairs are a problem. Smoking is not allowed in any bedrooms or anywhere inside the building. Damage caused or cleaning required as a result of smoking in bedrooms will be charged a minimum of £100 Damages, Breakages & Unacceptable Behaviour: You are responsible and liable for any mistreatment, breakages or damages which you cause to the accommodation or its contents. Please report these as soon as they occur. We do not normally charge for minor breakages or damage but we will send an invoice for repair or making good if the damage or breakage is significant. This includes extra cleaning costs & loss of revenue, if we are unable to re-let your room the night following your stay. We also reserve the right to terminate your booking immediately without being liable for any refund or compensation if your unacceptable behaviour causes a disturbance or nuisance to other guests. A levy of £35 per person, per night will be required where occupants exceed the number of agreed adults to a given room type. We are a dog friendly hotel and accept well behaved dogs in the annex bedrooms, bar, lounge and beer garden. There is an additional charge of £10.00 per dog per night. Maximum of two dogs per room. Arrival: Check in is between 3pm and 9pm, please let us know by 9pm if you plan to arrive later than the specified check in time. The hotel reserves the right to change your room if circumstances dictate that the room is non-operational and we cannot guarantee the room as booked but we do our utmost to facilitate the booking. Departure: Please vacate your accommodation by 10.30am on the day of departure. Your bill for the accommodation and any extras or services taken during your stay is payable either the night before or on departure.