TERMS & CONDITIONS
Please check your confirmation straight away: it is the customer's responsibility to make sure all the details shown are correct. If there are any problems please get back to us as soon as possible.
Our check in time is 14:00 - 23:00.
Our check in time for Superior Suites with later check in is 16:00 - 23:00.
Our check out time is 07:00 - 11:00.
Our check out time for Superior Suites with later check out is 07:00 - 15:00.
We do not have a lift so please telephone if stairs are a problem.
Resident parking is available around the back of the hotel through the archway near reception.
Non-Availability: We would only cancel your booking if your accommodation was unavailable for reasons beyond our control. We would attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund all monies paid by you. Our liability would not extend beyond this refund.
The White Hart Inn has a free cancellation policy, which is up to 24 hours prior to check in. All cancellations after which, or non-arrival, will be charged at the full booking price. Please note, all discounted rates are not changeable and non-refundable.
Smoking Policy: Smoking is not allowed in any bedrooms or anywhere inside the building. Damage caused or cleaning required as a result of smoking in bedrooms will be charged a minimum of £100
Damages, Breakages & Unacceptable Behaviour: Please take care with our accommodation. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. Please report these as soon as they occur. We do not normally charge for minor breakages or damage but we will send an invoice for repair or making good if the damage or breakage is significant. This includes extra cleaning costs & loss of revenue, if we are unable to re-let your room the night following your stay.
We also reserve the right to terminate your booking immediately without being liable for any refund or compensation if your unacceptable behaviour causes a disturbance or nuisance to other guests.
The management will levy a charge of £35 per person, per night against any reservations where occupants exceed the number of agreed adults to a given room type.
Unfortunately we are not a dog friendly hotel however they are permitted in our bar area.
Thank you for booking with us at White Hart Inn, we hope you enjoy your stay.