Logo of Black Mountain Lodge
Security
Your security is very important to us that's why we use the latest security to ensure we keep all your details safe.
Need Help? Call now

Cancellation Policy

Direct Bookings; All cancellations will result in loss of deposit Less than 48 hours prior to day of arrival Full Payment for first nights accommodation will be payable. Less than 12 hours prior to arrival Full payment for first & second nights accommodation will be payable. Booking.com / Late Rooms Bookings Cancellation policy of booking agent will apply. Group Bookings - When a per person rate applies More than 2 days prior to arrival - loss of deposit only Less than 48hrs prior to arrival - First nights accommodation will be payable. Less than 12 hours prior to arrival - First & second nights accommodation will be payable. During local festivals times such as Hay Literature Festival & Royal Welsh Agricultural Show, an altered cancellation policy applies as below: 28 days prior to arrival Loss of deposit only 28 – 14 to days prior arrival 50% of first nights accommodation 14 – 7 days prior to arrival 75% of first nights accommodation Less than 7 days prior to arrival Full Payment for first nights accommodation Less than 12 hrs prior to arrival - Full stay will be payable.

top