Terms & Conditions

We don’t have many rules at Boys Hall, however we have some rules to ensure everybody gets the best possible experience, so please read the below. Our full terms and conditions are available on our website www.boys-hall.com Restaurant Reservations We recommend dinner or lunch reservations for the restaurant are made prior to arrival. Reservations can be made via our reception team or online at; https://www.opentable.co.uk/r/boys-hall-reservations-ashford?restref=287568&lang=en-GB&ot_source=Restaurant%20website Terms and Conditions Please note that the hotel is a protected historic building and therefore we do not have an elevator - just lots of stairs! If you require a lower room please let us know at the time of booking and we will do our best to accommodate your requirements. We operate a no dogs policy in our bedrooms, dogs are welcome in our front lounges and pub only. We operate a strict no-smoking policy throughout the building. If you have any queries or specific requirements for your stay with us please do not hesitate to contact us at info@boys-hall.com Payment Policy: To guarantee the reservation, a deposit equal to the value of the first night's accommodation rate will be taken at the time of booking. At the time of booking we will authorise the charges (room rate, VAT and any service charge) and anticipated incidentals for the duration of your stay. Any rooms, rates or promotions may be subject to bespoke terms and conditions that are different to the above. Please ensure you refer to any terms in the confirmation email relating to your booking. Unless stated as part of your booking, additional items such as the cost of meals, beverages and travel expenses and excursions, are not included in the price of your stay. If you incur any such additional costs you must settle the sum involved at the point of “check out” from the hotel. CCTV is in operation throughout Boys Hall.