Terms & Conditions

Thank you for choosing the Claremont. We hope you will enjoy your stay. The Claremont is a five star Guest Accommodation housed in a Victorian double fronted town house situated in a conservation area and as such has no lift. All bedrooms are on upper floors. Please contact us if you have a problem with climbing stairs. Parking: There are 4 lanes of parking outside The Claremont. Parking restrictions run from 09:00 - 20:00. You can park in the central 2 lanes on Second Avenue and pay via the App or the meter, please follow this link for charges https://new.brighton-hove.gov.uk/content/parking-and-travel/parking/central-hove-pay-and-display. The 2 lanes on the outside are resident permit only and if you have a permit you can park in any of the 4 lanes and anywhere in Zone ‘N’. These permits are £10 per 24 hours and can be purchased from us at reception when you arrive. Alternatively, if you register on www.paybyphone.co.uk you can pay via your mobile phone. Check–in is between 1pm and 6pm. Please call us to book your check in time. Arrival: Hand sanitisers are placed strategically throughout the building - please use them frequently, especially when using the stair rail. If you require clean towels or anything else, please dial zero or leave a note at reception. Breakfast: We have amended the procedure for delivery of our award winning breakfast service to ensure the safety of guests and staff. We ask you to pre-book your breakfast time and your table number will correspond with your room number. Items available with this booking but which need to be ordered by email 24 hours in advance of arrival: Late check out up to 1pm - per hour £10 Early room access from 8am if available - per hour £10 Bunch of seasonal flowers £40 - £60 120 gms box of milk and plain chocolates from award winning local chocolatier £17 Rose petals scattered on the bed for that extra touch of romance £10 Seasonal fruit platter - per person £20 Moet & Chandon champagne on ice £65 House champagne on ice £45 Bottle of iced sparkling wine £25.50 Bottle of mellow house red wine £22.60 Bottle of iced house white wine £22.60 The cost of making good in respect of any damage to our premises, howsoever caused as a result of any action by a guest or any person invited onto our premises by the guest, will be charged to the person or agent responsible for the booking. We reserve the right to add these costs to a guest's account after departure. We reserve the right to charge an additional sum if business is lost while the damage is being repaired. In the case of debit/credit card bookings, the card of the person or agent responsible for the booking will be debited with the costs, for which receipts will be provided, unless other payment methods are offered and approved. The use of our towels to remove face or body makeup, or to mop up coffee or other spillages causes such damage that the towel is beyond further use. We therefore charge the cost of replacement under the same terms as above.  It is against the law to smoke anywhere on our premises. We do not allow dogs or any other animals. We do not allow electric vehicles or their batteries anywhere on the premises. To view our full terms and conditions please see our website, acceptance of this booking is deemed to be confirmation that you agree to our terms and conditions.